Terms of Service

Last updated: 2026-11-08

By creating an account on Docofolio you agree to these terms. Please read them carefully.

1. The service

Docofolio provides tools for doctors, medical centres and hospitals to build a website, receive bookings and messages, keep case records and manage their presence online. Available features depend on the selected plan.

2. Your account

• You must provide accurate information and keep your password confidential.
• You are responsible for everything done through your account and your assistants' accounts.
• The account owner must be a licensed medical professional or an authorised representative of the medical facility.

3. Free trial, subscriptions and payment

• Every new account gets a 14-day free trial with no payment details required, and nothing is charged automatically when it ends.
• Subscriptions are monthly or yearly and are paid in advance by the methods shown on the subscription page. The subscription starts once the payment is confirmed.
• If the subscription is not renewed, your site stops being shown to visitors, and your data remains saved so you can renew at any time.
• Amounts paid for a period that has already started are non-refundable, unless otherwise agreed with support.
• The “Build my website” service is paid once and covers building the site as described on its page; the site itself runs as long as a subscription or trial is active.

4. Your content and responsibility

• You own the content you add, and you are responsible for its accuracy, including qualifications, prices and medical information.
• Do not publish misleading medical claims, guaranteed results, or content that violates Egyptian law or professional ethics.
• Publish patient reviews, photos or before/after images only with the patient's consent.
• You grant Docofolio the right to host and display your content only to provide the service.

5. Patient data

You are responsible for collecting patient data lawfully and using it only for treatment and follow-up. Docofolio processes it on your behalf as described in the Privacy Policy.

6. Not medical advice

Docofolio is a technology platform and does not provide medical services or advice, and is not a party to the relationship between doctor and patient. Bookings are requests between the patient and the doctor, and estimated times in queue booking are approximate.

7. Acceptable use

Do not use the platform for spam, fraud, impersonating another doctor or facility, uploading malicious files, or attempting to access other accounts' data. We may suspend accounts that violate this.

8. Availability and changes

We work to keep the service available and secure, but we do not guarantee it will be free of interruptions. We may develop or change features, and we will announce significant changes in advance.

9. Limitation of liability

To the extent permitted by law, Docofolio's liability is limited to the amount you paid for the service during the last three months, and we are not responsible for indirect losses.

10. Termination

You can stop using the service at any time. We may suspend or close an account that violates these terms after notice, except in serious cases.

11. Governing law

These terms are governed by the laws of the Arab Republic of Egypt.

12. Contact

For any question about these terms, contact our support team through the WhatsApp link below.